Nancy Batista-Caswell, award-winning and acclaimed owner of the restaurants Oak + Rowen in Boston and Brine in Newburyport, MA joins us to talk about leadership through challenging times. We discuss the impact of COVID on different industries, leadership that starts in the trenches and builds a working knowledge of the mechanics of a business, and "making the table bigger" for other leaders to step up and help move things forward.
Even if you're not a restaurant owner, the principles cross over to any service industry where people are looking for active and engaged leadership that demonstrates a "bring-it-on" attitude to obstacles that others would balk at. Nancy doesn't balk, and she inspires the same confidence in the people around her.
To learn more about our Low Stress Success series, visit the education section at www.EstimateRocket.com.